Additionally, staff may fail to find adequate solutions to customer concerns. There are some who only have email support, and respond to messages within a very long time, which can take days and sometimes even weeks. Unfortunately, this is not the case with all free online casinos. Total incompetence or even absence of customer service:Īny establishment that respects itself should have a customer service capable of responding to the various concerns of players.
The platform turns a deaf ear by citing futile reasons for not repaying what it owes them. Once the bettors have won a large amount of money and request to withdraw their winnings, then the nightmare begins. These entice players with exorbitant promotional offers to get them to register and deposit their money on the site. There are French online casino sites that use certain tricks to rip off their customers. Unjustified confiscation of the bettor’s winnings:.This is often due to the financial instability of certain institutions. However, sometimes withdrawal request processes take a long time to take effect. Indeed, it is the dream of every bettor to get back into possession of his sub as soon as possible, after having won a huge gain at an online casino.
Several issues were reported by players who visited poor quality online casinos. Among the most recurring concerns:
